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Nesting Co. Support

Help with the app, accounts, subscriptions, and questions

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Frequently Asked Questions

How do I create an account?

Open the Account area and follow the sign-up prompts shown in the current app version. Only provide information you are comfortable using for your account. If the prompts do not work as expected, contact support.

I forgot my password. How do I reset it?

Use the account-recovery option shown on the login screen and follow the current verification steps. If you cannot access the recovery method associated with your account, contact support from the email address you use with Nesting Co.

What is the pregnancy folklore quiz?

The quiz is a folklore-based entertainment experience. Its prompts and result are not a medical test, prediction, or way to determine a baby's sex. Do not use it for health decisions.

How does the Growth Tracker work?

The Growth Tracker offers general educational milestones and size comparisons for reflection. It is not a clinical measurement or an individualized assessment; discuss questions about development with your care team.

What premium features are included?

Available features and subscription options can vary by app version and account. Review the in-app purchase screen for current details before subscribing.

How do I manage my subscription?

Your subscription is managed through Apple. To modify or cancel, go to your iPhone Settings, tap your name at the top, then tap Subscriptions. You can manage your Nesting Co. subscription from there.

How do I restore an App Store purchase?

If the current app version shows Restore Purchases, use it with the Apple Account that made the transaction. Give the entitlement time to appear and contact support rather than purchasing twice if something looks wrong. See the pricing guidance for current purchase and billing context.

Can I connect Oura?

Oura availability, supported readings, and permissions depend on the current app version, device, and account connection. If Oura appears in your app, review the Oura consent screen before connecting. Oura summaries are device information, not a diagnosis or pregnancy assessment. See the Oura and pregnancy guide before connecting.

Can I connect Apple Health?

If Apple Health is offered in your release, its permission sheet shows the categories available to share. Choose only the categories you want and review or change access in Apple's Health settings. Imported readings are personal records, not medical advice. See the Apple Health guide for additional context.

How do app modes or stages work?

The available stage areas and tools can vary by app release and account. Use the mode or stage controls shown in your app. Do not assume a mode change transfers or preserves a particular record unless the app confirms it. See the Pregnancy, Trying to Conceive, and Mom & Baby guides for general context.

Does Nesting Co. connect to my calendar?

Calendar access is optional and feature-dependent. If the current app requests it, read the iPhone permission prompt and review the Permissions page before deciding. Calendar availability or syncing behavior can change by release. See the Permissions page before deciding.

How do notification reminders work?

Notification features and categories can vary by release. If you enable them, review the app's available settings and manage permission in iPhone Settings. Delivery timing and availability are not guaranteed. See the Permissions page; delivery timing and availability are not guaranteed.

How does the Symptom Tracker work?

Use optional notes for symptoms, mood, routines, and questions at a cadence that suits you. Notes and timing tools are for personal reference and conversation; they do not diagnose, triage, or replace advice from your care team.

How is my information handled?

Review the Privacy Policy for current information about data collection, use, retention, sharing, and your choices. Do not enter information you do not want processed through the app. See the Privacy Policy for current details.

How do I delete my account?

Use the account controls available in the current app version to request deletion, or email support@thenestingcompany.com. We may need to confirm the request and will handle it according to the Privacy Policy and applicable requirements. See the Privacy Policy for applicable details.

The app isn't working properly. What should I do?

Try closing and reopening the app. Make sure you have the latest version installed from the App Store. If the issue persists, contact support with a description of the problem.

Additional Resources